Artificial intelligence (AI) is revolutionizing the casino sector by improving operations and enhancing customer experiences. In 2023, a document by Deloitte highlighted that AI technologies could raise operational effectiveness by up to a third, allowing casinos to better manage supplies and refine service provision.
One notable figure in this change is David Schwartz, a renowned gaming scholar and the former director of the Center for Gaming Research at the University of Nevada, Las Vegas. You can learn more about his views ...
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